It is important to me to keep your information safe. To demonstrate this I am registered with the information commissioner's office (ICO) - please ask me for more information regarding this. 

When you first make contact with me I will store your contact details for 1 month after making contact. If an appointment is not booked within that time I will delete that information. If an initial appointment is booked and an appointment is not booked, I will keep your information for 2 months to allow time for an appointment to be booked, then this will be deleted. 
If an appointment is booked, I will cover in detail information on privacy policies during that session. A paper/electronic copy will also be provided. 

Examples of information I store. Name, address, telephone number, email address along with other contact details that are provided to me. 

I keep electronic copies of notes (please ask for more information) all notes can be seen at any time upon request by the client. When we have our first session more will be explained regarding note keeping and your privacy. 

If you have any questions regarding your privacy please do not hesitate to contact me. 

Sophie Loveday 

Integrative counselling for adults and children

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